Store Policies
Eyelab Online is committed to providing you with the highest level of service possible. We stand behind our products and we offer no questions asked replacements on frames and lenses. Complete refunds will be issued less shipping for product that does not meet your satisfaction. Eyelab Online will not cover loss of product by the purchaser. LENS WARRANTIES Our one year lens warranty covers normal wear and tear damage to the product. We offer a one time no questions asked replacement policy on damaged lenses, no matter what the damage may be due to. Simply return the lenses and new items will be processed. Our lenses purchased with premium anti reflective treatments extend warranties to two years. Prescription changes will be honored within 60 days of purchase at no charge. FRAME WARRANTIES All frames offered at Eyelab Online come with no charge replacement warranties. Shipping charges may apply. Please check frame description for period of warranty. If for any reason, Eyelab Online is unable to replace an exact frame(EX--discontinued frame), product of equal value will be offered.
Go Back
|